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Terms and conditions

Website and portal terms and conditions

  1. Introduction

    These terms and conditions govern your use of our websites and client portals; by using our websites or client portals, you accept these terms and conditions in full. If you disagree with any part of these terms and conditions, do not use our websites or client portals.

  2. Intellectual property rights

    Unless otherwise stated, we or our licensors own the intellectual property rights in the websites and client portals and material on the websites and client portals. Subject to the license below, all our intellectual property rights are reserved.

  3. License to use website and client portals

    You may view, download for caching purposes only, and print pages or store multimedia files form the websites and client portals, provided that; 
    • you must not republish material from this website (including republication on another website) or reproduce or store material from this website in any public or private electronic retrieval system;
    • you must not reproduce, duplicate, copy, sell, resell or otherwise exploit our websites and client portals or material on our websites and client portals for a commercial purpose, without our express written consent;
    • you must not edit or otherwise modify any material on the website, information may be edited on our client portals by parties given previous provision to do so.
  4. Limitations of liability

    The information on this website is provided free-of-charge, and you acknowledge that it would be unreasonable to hold us liable in respect of this website and the information on this website.

    Whilst we endeavor to ensure that the information on this website is correct, we do not warrant its completeness or accuracy, nor do we commit to ensuring that the website remains available or that the material on this website is kept up-to-date.

    To the maximum extent permitted by applicable law we exclude all representations, warranties and conditions (including without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill).

    Our liability is limited and excluded to the maximum extent permitted under applicable law. We will not be liable for any direct, indirect or consequential loss or damage arising under these terms and conditions or in connection with our website, whether arising in tort, contract or otherwise – including, without limitation, any loss of profit, contracts, business, goodwill, data, income, revenue or anticipated savings.

    However, nothing in these terms and conditions shall exclude or limit our liability for fraud, for death or personal injury caused by our negligence, or for any other liability which cannot be excluded or limited under applicable law.

  5. Restricted Access

    Access to certain areas of our websites and client portals is restricted. We reserve the right to restrict access to other areas of our website, or indeed our whole website, at our discretion.

    If we provide you with a user ID and password to enable you to access restricted areas of our website or other content or services, you must ensure that the user ID and password is kept confidential. You accept responsibility for all activities that occur under your user ID or password.

    We may disable your user ID and password or that of the company you represent at our sole discretion OR if you breach any of the policies or terms governing your use of our website and client portals or any other contractual obligation you owe to us.


    • You must not use our websites and client portals in any way that causes, or may cause, damage to the websites and client portals or impairment of the availability or accessibility of the websites and client portals.
    • You must not use our websites and client portals in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal fraudulent or harmful purpose or activity.
    • You must not use our websites and client portals for any purposes related to marketing without our express written consent.
    • You must not use our websites and client portals to copy, publish or send mass mailings or spam.
    • You must not grant access to our client portals to any parties or organizations without express written consent.
    • You must not use our websites and client portals to copy, publish or send material which is illegal or unlawful, or material which could give rise to legal action under English and other applicable law. All material you copy, publish or send via our websites and client portals must not be defamatory, obscene, indecent, hateful, discriminatory or inflammatory, such material must not infringe any person’s intellectual property rights or rights of confidence, impinge upon any person’s privacy or constitute incitement to commit a crime: further, material must not be misleading, deceptive, sexually explicit, threatening, abusive, harassing or menacing.
    • We reserve the right to edit or remove any material posted upon our websites and client portals.
    • We may take such action as we deem appropriate to deal with the posting of unsuitable material, including suspending or cancelling your account, restricting your access to our website, or commencing legal proceedings against you.

      In respect of all material that you post on our websites and client portals, you grant to us a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate and distribute such material in any media together with the right to sub-license such rights.

  7. Privacy and transactions concluded through our websites

    We process information about you in accordance with our privacy policy. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

    Contracts for the supply of goods or services formed through our site or as a result of visits made by you are governed by our terms and conditions of supply.
    • Call recording privacy statement

      As part of our commitment to providing the best possible service to our customers and staff, CILS International uses a telephone system that can record conversations. This is a standard practice, and allows calls to be monitored internally for quality, training, compliance and security purposes.

    • This website uses Google AdWords

      The CILS International website uses the Google AdWords remarketing feature to advertise products across third-party sites in the Google Display Network, including Google search results.

      This tracks previous visitors to our site using cookies and can include visitors who have not manually submitted any details to our site (for example, completing a contact form). Cookies enable third-party vendors, including Google, to serve internet users advertisements based on the internet history of their IP address, but will not collect data that can personally or directly identify you. Any information collected by CILS International and third-party sites – such as advertisements you click on - will be used in strict accordance to our privacy policy and Google’s privacy policy.

      You can control your advertising preferences using the Google Ad settings page and can opt out of interest-based advertising entirely by adjusting your cookie settings or using a browser plugin.
  8. Links

    You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of associate, approval or endorsement on our part where none exists.

    You must not establish a link from any website that is not owned by you.

    Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice. If you wish to make any use of material on our site other than that set out above, please address your request to

    Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

  9. Variation

    We may revise these terms and conditions from time-to-time. Please check this page regularly to ensure you are familiar with the current version. 

  10. Entire agreement

    These terms and conditions, together with our privacy policy constitute the entire agreement between you and us in relation to your use of our website and supersedes all previous agreements in respect of your use of this website.

  11. Law and jurisdiction

    This notice will be governed by and construed in accordance with English law, and any disputes relating to this notice shall be subject to the exclusive jurisdiction of the courts of England.

  12. Our contact details

    The full name of our company is Computer Imprintable Label Systems Limited, 2 Southdownview Way, Broadwater Business Park, Worthing, West Sussex BN14 8NL. Our VAT number is GB435 9715 25.

    You can contact us by email to

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